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Our Policies

The management at Paia Inn has developed a series of policies and procedures to ensure that all guests enjoy a pleasant experience while visiting.

Check In & Out Time
Check-in time is any time after 3:00pm. Check-out time is 12:00 NOON.
Confirmed Reservations
We accept Visa, Master Card and American Express. If the reservation is done on-line, a confirmation will be provided via email. A confirmed reservation will hold your accommodations through the night of your arrival. Once you have confirmed your reservation, you are guaranteed a room. The minimum check in age is 21, with a Photo ID required at time of check in.
Advance Deposit Policy
All reservations will require an advance deposit equaling an average of one night stay at the time of booking.
Cancellation Policy
For reservations LESS than 7 nights, we require a one night’s deposit to secure the dates, and cancellation must be made within 7 days  prior to arrival to avoid forfeiture of deposit. For reservations 7 nights or MORE, we require a 50% deposit to secure the dates, and cancellation must be made within 30 days prior to arrival to avoid forfeiture of deposit. If we are able to re-book your room we will credit you for the actual nights re-booked at the rate you reserved or the new rate whichever is lower.
Extra Guests
All rates quoted are based on your selections chosen for Adults and Children. Any alteration in these numbers will result in a different price quote.
Pets are not allowed in the rooms or on the grounds of the Paia Inn.
No Smoking Policy
Smoking is not allowed in the rooms or inside the Paia Inn. Failure to abide by this no smoking in room policy will result in a $500 fee.
Room Damages
You are responsible for leaving the room in the same condition (with normal usage) as it was when you arrived. The registered guest will be held responsible for any and all damages to the room, found during the stay or after departure. This property is privately owned and operated. We reserve the right to refuse service to anyone. We assume no responsibility for accidents or injuries to guests or vehicles. We will not be held responsible for loss or damage to valuables that are not secured properly.
Excessive Cleaning
Paia Inn reserves the right to charge the guest’s credit card should there be excessive cleaning or repair needed in the guest room. Guest(s) shall leave premises in clean, undamaged condition. If additional cleaning is required after your departure, it will be billed at a rate of $75 per hour for excessive cleaning.