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Our Policies
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Check-in time is any time after 3:00pm. Check-out time is 12:00pm.
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We accept Visa, Master Card, American Express and Discover. If the reservation is done on-line, or over the phone a confirmation will be provided via email. A confirmed reservation will hold your accommodations through the night of your arrival. Once you have a confirmed reservation, you are guaranteed a room. The minimum check in age is 21, with a Photo ID required at time of check in.
Guest is responsible for keys and will be charged $100 for replacement if lost.
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All reservations will require an advance deposit of 100% of the stay plus tax at the time of booking.
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For reservations LESS than 7 nights, we require a one night’s deposit and cancellation must be made 7 days prior to arrival to avoid forfeiture of deposit. If a cancellation should be made with less than 7 days before the check-in date, the entirety of the reservation will be charged in full and non-refundable. For reservations of 7 nights or MORE, we require a 100% deposit and cancellation must be made 30 days prior to arrival to avoid forfeiture of deposit.*
*All reservations will require an advance deposit of 1 nights room + tax in order to secure the booking. Payment is due in full upon arrival.
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All rates quoted are based on your selections chosen for Adults and Children. Any alteration in these numbers will result in a different price quote.
No parties or group gatherings other than registered guests shall occur.
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Smoking is not allowed in the rooms or inside the Paia Inn. Failure to abide by this no smoking in room policy will result in a $500 fee.
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Pets are not allowed in the rooms or on the grounds of the Paia Inn.
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You are responsible for leaving the room in the same condition (with normal usage) as it was when you arrived. The registered guest will be held responsible for any and all damages to the room, found during the stay or after departure. This property is privately owned and operated. We reserve the right to refuse service to anyone. We assume no responsibility for accidents or injuries to guests or vehicles. We will not be held responsible for loss or damage to valuables that are not secured properly.
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Paia Inn reserves the right to charge the guest’s credit card should there be excessive cleaning or repair needed in the guest room. Guest(s) shall leave premises in clean, undamaged condition. If room requires excessive cleaning guest credit card will be charged a $75 fee. Makeup, face medications including benzoyl peroxide & tanning products will stain or bleach linens and towels. Un-salvageable linens & towels will be charged to the guest.
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Quiet hours are from 9:00pm to 8:00am during which time the noise from the short-term rental home shall not unreasonably disturb adjacent neighbors. Sound that is audible beyond the property boundaries during non-quiet hours shall not be more excessive that would be otherwise associated with a residential area.
Amplified sound that is audible beyond the property boundaries of the short-term rental home is prohibited.
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Vehicles shall be parked in the designated parking area and shall not be parked on the street. Self Park (unassigned spaces) in our Onsite lot (behind the Inn building) and Offsite lot (50 yards to the right of the Inn building next to the art gallery)
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The shoreline area is the property of the people of Hawaii and is open for the free use by everyone.
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For after front desk hours emergencies please call our on-site manager at: 808-740-3236.
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Quiet hours from 9:00 p.m. to 8:00 a.m., during which time the noise from the short-term rental home must not unreasonably disturb adjacent neighbors. Sound that is audible beyond the property boundaries during non-quiet hours must not be more excessive than would be otherwise associated with a residential area.
Amplified sound that is audible beyond the property boundaries of the short-term rental home is prohibited.
Vehicles must be parked in the designated onsite parking area and must not be parked on the street.
Parties or group gatherings are not allowed.
Short-Term Rentals
Paia Inn is a booking agent for several Short-Term Rentals including the following:
Paia Life STRH 2013/0005
Paia Pad STRH 2013/0007
Paia Place STRH 2013/0002
Please observe the following house rules:
Quiet hours are between 9pm and 8am.
Amplified sounds that are audible beyond the property boundaries are strictly prohibited.
Parties or group gatherings other than registered guests are prohibited
Parking is only available in the designated parking on the property
No smoking allowed anywhere on the property
Check in is at 3pm, and Check out is at 12pm
For after-hours emergencies ONLY, please press the “manager” button on the telephone or call 1-808-870-1800.
“Charming boutique hotel, excellent location that’s right in the heart of tons of shopping and restaurants in Paia, as well as right at the start of the road to Hana. Yet it feels like a secluded little hideaway. The room we stayed in had a screened in lanai and you have access to a small beach as well as part of your stay. The staff was attentive and helpful. We ate at the attached restaurant one night and had delicious food and drink.”
— GINGER H.